CTrip หน้าหลัก

Proactive Phone Outreach: Make high-volume daily calls to promote and sell Trip.com products and services to hoteliers, driving revenue growth and meeting ambitious sales targets.

Portfolio Growth: Expand the accommodation partner portfolio by identifying and onboarding new partners, guiding them through the Trip.com onboarding process.

Account Management: Manage over 300 accounts, maintaining regular contact via phone and online meetings to strengthen relationships, provide data-driven insights, and implement strategies to boost partner market share and revenue.

Performance Optimization: Monitor and analyze partner performance, creating and executing action plans to ensure accounts are consistently optimized for productivity and customer conversion.

Partner Support: Swiftly resolve partner issues related to accounting, allotments, notifications, cancellations, or operational challenges, collaborating with internal teams to ensure seamless processes.

Secure and manage merchandising opportunities, including special deals and seasonal promotions, to align with Trip.com’s marketing initiatives.

Content Optimization; Regularly review and update partner hotel listings on the Trip.com website, ensuring accurate and compelling images, descriptions, and pricing to maximize customer conversion.

Act as Trip.com’s ambassador in the local market, building the company’s profile with key stakeholders and sharing expertise on local industry trends and insights.

Perform additional tasks as assigned to support team and company objectives..

At least 3 years in sales, account management, or revenue roles within the hospitality and tourism industry, with a strong preference for phone-based sales experience.

Exceptional verbal and written communication skills in English, with the ability to build rapport, articulate ideas persuasively, and engage effectively over the phone and in online meetings.

Highly organized and self-motivated, with a proven ability to create and follow a structured daily outreach plan.

Strong interpersonal skills to earn partner trust and foster mutually beneficial outcomes.

Demonstrated ability to analyze data, derive actionable insights, and implement performance improvement plans.

A determined self-starter with persistence and a results-driven mindset to achieve critical targets and deadlines.

Committed to delivering superior customer service and maintaining a high standard of professionalism.

Must have permanent work rights in Australia with no restrictions.