Careers at Trip.com Group

General information

Name

Marketing Operation Manager, Europe

Location

70 St Mary Axe, London

Business unit

BG-Vacation

Working time

Full-Time

Type

Business Operation

Description & Requirements

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Join Trip.com as a Marketing Operations Manager and lead efforts to drive growth and efficiency. Optimize resources, manage localized content, and oversee marketing campaigns in collaboration with global teams. Identify market opportunities, establish partnerships, and leverage data insights to enhance user engagement and revenue. If you’re a strategic, results-oriented professional with strong operational and analytical skills, we’d love to have you on board!

In this Role, you’ll get to

Manage and optimize available resources on Trip.com to drive traffic and revenue growth.
Analyze and track internal and external data to uncover actionable insights and communicate them effectively.
Identify and explore external partnership opportunities to increase user engagement and drive sales on the website.
Work closely with internal business development teams to identify potential products for the target market.
Collaborate with both local and international marketing teams to plan and execute marketing promotions on the Website/App.
Assist in localizing content to ensure clear, accurate, and appealing product descriptions in the local language.

What you'll Need to Succeed

Passionate about the travel industry.
Good understanding of digital marketing and tourism platforms.
Excellent interpersonal, written, and verbal communication skills for effective collaboration with various stakeholders.
Strong negotiation skills, analytical thinking, and problem-solving abilities.
Minimum of 2 years of marketing experience, preferably in e-commerce or the travel industry.
Self-motivated and results-oriented.
Proficiency in English, with French, Spanish, Italian language skills being a plus.
Bachelor's degree in Marketing, Business Analytics, or a related field.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!