Careers at Trip.com Group

General information

Name

Senior Business Development Manager (Local Agencies)

Location

GoWork BSD, Tangerang

Business unit

FU-IBU

Working time

Full-Time

Type

Business Development

Description & Requirements

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

Lead Generation & Onboarding

Identify potential small agents from both external sources and internal resources.
Initiate first contacts and organize online calls with potential agents.
Successfully onboard new agents into the affiliate program.

Agency Relationship Management

Develop and maintain strong relationships with affiliate partners.
Monitor agency performance regularly and provide necessary guidance.
Prepare and present periodic management reports.
Address and follow up on sales drops effectively.

Affiliate Platform Development

Collaborate with the PA team to localize the affiliate handbook and platform.
Create an affiliate handbook in Bahasa Indonesia.
Evaluate and enhance the user-friendliness of the current affiliate platform.
Develop and implement improvement plans to support agents better.

Training & Workshops

Conduct offline workshops with agents when necessary to improve their engagement and performance.

What you'll Need to Succeed

Minimum Bachelor's degree in marketing, business or a related discipline.
At least 5 years of proven experience in B2B with OTA background. Work experience as Business Development / Account Management is also highly desired.
Deep knowledge and relationship in Indonesia B2B travel industgry
Target oriented and data-driven
Good in English (written and verbal) to work in multicultural working environments.
Strong project management, organizational, and communication skills. Good teamwork spirit, multitasking and quickly adapting to fast-paced environments and the rapid changes in business conditions

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!