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About Us

Trip.com Group Limited (NASDAQ: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value.

Introduction

We are looking for a pro-active team player with a passion for travel and great organizational skills, to join our happy team, providing support to the hotel partners and the hotel supply network.

In this Role, you’ll get to

• Support the team with the maintenance of relationships with local hotel partners, and coordinate with other departments involved in the assigned project
• Train new hotels on how to use the extranet, manage rates and availability on site
• Assist in activation of hotels in consultation with Market Managers to manage the supplier accounts
• Resolve all issues relating to accounting, allotment, notification, cancellations, etc. Participate in market and competition research
• Evaluate production and determine the follow-up action
• Prepare business review reports as necessary
• Co-ordinate the merchandising activities for hotel partners with special deals and promotions
• Responsible for timely and accurate delivery of content and photos for the new and existing hotels
• Manage other ad-hoc administrative requests and operative tasks

What you'll Need to Succeed

• Experience in the Travel & Tourism industry is a plus
• Experience from the either of the following area are preferred: E-commerce, Business Development support, Hotel reservations and coordination, Revenue or yield management.
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
• Detail-oriented with strong problem-solving skills and a quick learning ability
• A positive attitude and eagerness to grow
• Fluent in both written and spoken English
• Able to work independently with minimal supervision
• Energetic, proactive, and a strong team player with a can-do attitude

Why Trip.com Group

We are an inclusive team of multi-lingual, goal-driven, friendly, and supportive colleagues who will help you gain valuable experience in a dynamic business setting. Our teams are passionate about making every trip the perfect trip for over 400 million customers around the globe. You will be part of a journey of globalization and have a world-class stage to unleash your talent.

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.