Careers at Trip.com Group

General information

Name

HR Business Partner

Location

70 St Mary Axe, London

Business unit

BG-Accommodation

Working time

Full-Time

Type

HR (General)

Description & Requirements

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

As the HR Business Partner for our Accommodation Business Group in Europe, you’ll join a fast-paced team within a rapidly growing start-up environment. This role sits at the intersection of business and HR partnering closely with global stakeholders to build impactful initiatives from the ground up, influence key decisions, and contribute to the culture and success of a truly global organisation.

In this Role, you’ll get to:

Collaborate closely with business leaders to understand key strategies and objectives. Enable the creation of high performing, engaged teams by aligning people initiatives with business goals.
Act as a trusted advisor and coach to managers and employees on a range of people matters, including performance, leadership, and team dynamics.
Lead initiatives that foster a positive employee experience. Proactively identify pain points, design solutions, and support effective communication strategies across all levels of the organization.
Support critical hiring processes, including selection and assessment of key roles by partnering with local Talent Acquisition team when required.
Identify high-potential talent and support development efforts under the instruction from ABG HQ HR team to implement regional/ global talent programs consistently.
Work closely with local and corporate HR teams to implement HR solutions tailored to local needs. Support change management efforts and ensure seamless integration of global HR initiatives at the regional level.
Perform other HR-related duties and initiatives as required to meet evolving business needs.

What you'll Need to Succeed:

Minimum 10 years of HR experience in regional organisations mainly in EU or leading digital businesses, ideally within fast-paced, commercial environments.
Bachelor’s degree or above.
Excellent verbal and written communication skills in English; strong interpersonal and communication skills.
Broad HR expertise including recruitment, performance management, employee relations management and learning & development.
Strong business acumen with a proactive, problem-solving mindset. Able to thrive in fast-paced environments and remain results-oriented with steady performance under pressure.
Proven ability to build relationships, influence across levels, and drive alignment in cross-cultural regional teams.
High integrity and credibility; keep honest and transparent communication, skilled in building trust and engaging diverse stakeholders.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!