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Responsibilities:

• Take full ownership of the end-to-end operations for day tours and local experiences in Thailand, including supplier management, product design and launch, price and inventory control, quality improvement, and process optimization;

• Proactively identify opportunities and issues in the market, develop optimization strategies, and drive business efficiency and customer satisfaction;

• Lead cross-functional initiatives (e.g., promotion launches, system upgrades, supplier onboarding, and process innovation), working closely with product, tech, legal, and customer service teams to ensure timely and successful execution;

• Maintain strong and productive relationships with local suppliers to ensure product quality and customer experience, including on-site support and development of standardized SOPs when needed;

• Monitor market trends, user behaviors, and competitor actions; regularly generate analytical reports and strategic insights to support business decisions;

• Plan and execute day tour product strategies by aligning with platform resources, promotional campaigns, and traffic planning to drive revenue growth;

• Complete special assignments and innovation projects assigned by leadership, including initiating and delivering new projects from scratch.

Qualifications:

• Chinese national with fluent Thai communication skills, both verbal and written; capable of seamless communication with local partners;

• Proficiency in English for daily business use;

• Bachelor’s degree or above, preferably in tourism, business, operations, or related fields;

• Minimum 3 years of experience in the travel industry, with hands-on experience in day tours, local experiences, or OTA operations preferred;

• Demonstrated ability to independently lead projects with a strong results-driven mindset and structured thinking;

• Proficient in Microsoft Excel and PowerPoint, with strong data analysis skills and business sensitivity;

• Excellent communication, cross-team collaboration, and adaptability in a fast-paced environment;

• Prior experience in on-site supplier management or process design is a strong plus.