Careers at Trip.com Group

General information

Name

Country HR Manager

Location

10 West Campus , Taguig City

Business unit

FU-HR Department

Working time

Full-Time

Type

HR (General)

Description & Requirements

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

Partner with Corporate / Business Unit HR and local management team to deliver a spectrum of strategic and tactical HR support and advisory services that aligned with the business initiatives, company objectives and management directives.
Drives HR functional excellence and process improvement spanning across recruitment, payroll administration, performance and rewards, employee relations, learning and culture as well as HR system operations.
Implement / Execute standard HR policies across business units and able to provide strategic solutions to HR-related issues, ensure compliance of HR processes.
Acting as HRBP to oversee the complete employee life cycle, from recruitment to offboarding in customer service line of business, ensuring adherence to company policies and best practices.
Serve as advocate of corporate cultures and core values, Employer Value Propositions and talent initiatives.
Build credibility and rapport with the business stakeholders and employees to enable efficient implementation of people agenda.
Cultivate and promote employee engagement, good employee relations and professional HR support to the stakeholders.

Perform any other HR responsibilities or ad-hoc cross functional assignments as needed.

What you'll Need to Succeed

Bachelor's degree in Human Resource, Business Administration or any other related discipline
Minimum 8-10 years relevant experience with HR generalist / HRBP function and 3-5 years leading exposure
Strong business and HR acumen, preferably from fast paced and volatile work environment
Working background in MNC establishment and call center environment will have an added advantage
Prior experience working as multifaceted HR in supporting in-house call center will be preferred.
Good HR competencies and well versed with Philippines employment regulations / labour law.
Stakeholder management skills and effective problem solving
Good written and communication skills, ability to interface effectively with different level of people
Agile, CAN-DO attitude with growth mindset
Self-motivated, could work independently with minimal supervision

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!