Careers at Trip.com Group

General information

Name

Senior Compliance Manager, SG

Location

BNI Tower, 30 Raffles Place, Singapore

Business unit

MBU-Finance

Working time

Full-Time

Type

Risk Management

Description & Requirements

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

About TripLink SG and TripLink

TripLink (www. triplinkintl.com), which was founded in 2019, serves as the fintech arm of the Trip.com Group. With offices located in Hong Kong, Shanghai, Singapore, London, and Amsterdam. TripLink was awarded the Highest Market Share Commercial Card Issuer Award out of HK since 2022 by the card scheme.

TripLink International Pte. Ltd (“TripLink SG”) is a licensed major payment institution (“MPI”) under the Monetary Authority of Singapore (MAS). At TripLink SG, our mission is to deliver seamless payment solutions that prioritize security and compliance. We adhere to the highest standards of regulatory excellence, ensuring that our operations align with the expectations of our stakeholders. As we progress, we are committed to building trust and reliability in every transaction, aiming to enhance the financial experience for B2B payment through virtual commercial cards (VCC).

TripLink SG is looking for a skilled and experienced Compliance Officer to join our growing team. In this role, you will be responsible for ensuring compliance with the payment licenses and regulatory requirements in Singapore. You will work closely with various internal departments and external stakeholders to maintain and enforce compliance standards.

This position offers a unique opportunity to work in a fast-paced, innovative environment where you can leverage your compliance expertise to contribute to strategic decision-making and achieve operational excellence. The role involves close collaboration with our Shanghai headquarters and other regional offices in Amsterdam, Hong Kong, and the United Kingdom.

In this Role, you’ll get to

Responsible for the maintenance of the MPI license, ensuring ongoing compliance with regulatory requirements in Singapore.
Coordinate with external consultants and advisors to address regulatory requests from banks and regulators.
Collaborate with internal risk, operations, finance, and legal teams to ensure overall compliance.
Engage with local regulators to oversee the implementation of AML and other compliance requirements, serving as the primary point of contact with MAS and other law enforcement agencies.
Maintain an effective compliance program, along with internal controls and monitoring framework to manage compliance risks.
Assess escalations and provide input on suspicious transaction handling, conduct KYC reviews, and participate in risk incident management.
Manage regulatory examinations, inspections, information requests, and reporting/filings.
Review and approve the new product proposals from compliance perspective.
Provide internal training on licensing, compliance, and anti-money laundering (AML).
Identify and share updates in local regulatory policies/regimes in Singapore.
Assist in dealing with other compliance issues and other ad-hoc projects.

What you'll Need to Succeed

University degree or above, with minimum 8 years of experience in compliance advisory or compliance control in licensed financial institutions or Big 4 professional services firms.
Certified Anti-Money Laundering Specialist (ACAMS) or holder of other relevant money laundering certification.
Experience in payment service providers and FinTech is preferred.
Familiarity with the Singapore regulatory environment, particularly the MAS’s rules and regulations related to MPI, is advantageous.
Broad and up-to-date understanding of financial crime, regulatory compliance, and key requirements in the payment services industry.
Strong compliance and business acumen, with the ability to identify compliance risks, assess their impact, and develop practical, risk-based solutions.
Basic knowledge of financial services, banking, and payment processing domains.
Logical thinking, excellent problem-solving, communication, and stakeholder management skills, with the ability to influence and collaborate effectively across the organization.
Self-motivated, detail-oriented, responsible, and capable of working independently to manage multiple priorities and meet deadlines in a fast-paced environment.
Ability to communicate complex compliance matters effectively to both technical and non-technical audiences is essential.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!