CTrip 홈

• Lead a team of Account Managers in your assigned region.
• Master and champion, the execution of business strategies to exceed key targets, goals, and objectives set.
• Effectively handle working relationships, team productivity and morale.
• Endlessly train, coach and develop your direct reports to improve effectiveness and team productivity, building the skills and abilities of your team.
• Develop and implement effective and sustainable solutions to improve operational efficiencies for the wider organisation.
• Effectively collaborate with other internal departments to drive transformation.
• Directly manage a small number of key accounts within your assigned region.
• Develop and maintain strong relationships with partners by providing data insights and implementing strategies to increase their market share and revenue opportunities.
• Represent Trip.com Group within the local market, building the company's profile with key stakeholders, and providing an exceptional level of market knowledge to the industry.
• Perform other ad-hoc duties as assigned.

A Seasoned Leader

• 5+ years’ experience in team leadership within a sales or account management environment. Preferably within the hospitality, tourism, or e-commerce industry.
• Ability to motivate, coach and mentor a diverse team.
• Proven ability to successfully lead cross-functional teams in a fast-paced working environment.
• Proven ability to coach team members in behaviours that improve personal effectiveness.
• Authentic relationship builder with a sound ability to earn the trust of others.
• Proven ability to effectively manage team performance and mobilise resources to achieve and exceed goals.

A Self-Starter

• Proven ability to have an effect on both internal and external stakeholders.
• A results-focused individual willing to act and empower their team to achieve goals set.
• Strong organisational skills and attention to detail.
• Strong project management and prioritization skills.
• Highly organized and self-motivated, with a demonstrated ability to prioritize work and be focused on achieving critical targets and deadlines with accuracy.

An Excellent Communicator

• Exceptional communication skills, both written & verbal. With proven ability to effectively present & articulate ideas clearly and the ability to suitably influence others.
• Ability to influence the direction of decisions, even when holding a contrary position.
• Proven ability to effectively communicate at various levels via a variety of communication methods.

A Critical Thinker

• Ability to clearly display vital-thinking skills, including general problem-solving skills and intense curiosity to identify trends and implement action accordingly.
• Proficiency with CRM tools and expertise in Microsoft Word, Excel & PowerPoint.
• The ability to travel, up to 20% of your time is required.
• Fluent in English & German.
• This role will be based in Frankfurt.