CTrip 홈

Support the team in maintaining strong relationships with local hotel partners

Coordinate with cross‑functional departments on assigned projects

Guide new hotel partners on using the extranet system, including managing rates and availability

Assist in the hotel onboarding process, including account setup, mapping, and ARI (Availability, Rates, Inventory) management

Resolve partner‑related issues such as accounting discrepancies, reservation notifications, and rate parity concerns

Conduct market and competitor research to identify trends and opportunities

Evaluate production data and recommend appropriate follow‑up actions

Prepare business review reports and insights as needed

Coordinate merchandising activities, including the implementation of special deals and promotions for hotel partners

Execute assigned operational projects, contribute findings, and ensure all activities enhance customer experience and drive business growth

Manage hotel accounts as needed to support overall market performance

Fluent in English, with excellent verbal and written communication skills

Highly proactive with a strong sense of ownership and accountability

Collaborative team player with a results‑oriented, “get‑it‑done” mindset

Detail‑oriented and quick to learn new systems and processes

Proficient in Microsoft Word, Excel, Outlook, and PowerPoint

Strong negotiation and interpersonal skills, capable of building and sustaining relationships across all levels

Creative and innovative, with the ability to lead and manage change

Minimum of 2 years’ experience in sales, business development, or revenue/yield management within the online travel, hospitality, or e‑commerce sectors