Careers at Trip.com Group

General information

Name

Government Relations Manager, Malaysia

Location

Exchange 106, Kuala Lumpur

Business unit

FU-Marketing Department

Working time

Full-Time

Type

Government Relations

Description & Requirements

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to:

Actively contribute to the company’s strategic direction by offering insights into government policies, legal frameworks, and regulatory trends, helping ensure we’re always one step ahead while maximizing business opportunities.
Cultivate and nurture strong, long-term relationships with government officials, regulators, and key industry bodies to safeguard our position and reputation within the sector.
Monitor emerging policies, regulatory changes, and government initiatives that could impact our business, providing actionable recommendations to senior leaders.
Represent the company in policy discussions and advocacy efforts, helping to shape the future of the industry and advocating for policies that support our growth and sustainability.
Be our go-to person when navigating crises or urgent issues in government relations, managing them swiftly and effectively to protect the company’s best interests.

What you'll Need to Succeed:

A Bachelor's degree or higher in Public Policy, Political Science, Law, International Relations, or a related discipline.
At least 7 years of relevant experience in government relations. Experience in the OTA, technology, or internet industries would be an advantage.
Proven ability to engage effectively with government agencies and navigate complex regulatory landscapes. Strong awareness of public policy and political environments.
Excellent communication and negotiation skills, with the ability to advocate persuasively and provide strategic insights to senior stakeholders.
Comfortable working in cross-cultural settings and with diverse teams. Proficiency in additional languages is an advantage but not required.
Highly responsible, collaborative, and capable of managing multiple priorities in a dynamic, fast-paced environment.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
We encourage flexible work arrangement
Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!