Careers at Trip.com Group

General information

Name

Senior Product & Marketing Manager, Hong Kong

Location

35F, Tower 2, The Gateway, Hong Kong

Business unit

FU-IBU

Working time

Full-Time

Type

Marketing (Generic)

Description & Requirements

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

Develop and implement go-to-market strategies for the Hong Kong market, identifying growth and expansion opportunities.
Monitor and report on the overall performance of the Hong Kong market, highlighting areas for improvement.
Build and maintain strong relationships with partners and stakeholders, ensuring compliance with relevant regulations and standards in Hong Kong operations.
Analyze campaign and product performance using data analysis and BI skills, optimizing campaigns and projects to improve customer experience and conversion rates.
Provide guidance and support to the team, ensuring each function performs at its best to collectively boost the growth of the Hong Kong market.
Collaborate closely with headquarters and other local teams to ensure the operations align with overall business objectives.
Stay up-to-date with industry trends and developments, ensuring the company remains at the forefront of the industry.

What you'll Need to Succeed

Over 8 years of experience in e-commerce, with knowledge of the local travel industry being a plus.
Preferably experienced in fast-paced, startup, or scale-up environments.
Strong understanding of Hong Kong's digital marketing regulations and standards.
Exceptional attention to detail, leadership, communication, and interpersonal skills.
Strong analytical skills and strategic mindset, with familiarity in analytics tools. Ability to identify key issues or growth opportunities based on data.
Proven track record in managing and leading teams, delivering projects on time
Willingness to travel moderately.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!