Careers at Trip.com Group

General information

Name

Office Assistant, London

Location

70 St Mary Axe, London

Business unit

FU-Function Unit

Working time

Full-Time

Type

General Office Operations

Description & Requirements

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

Support to OM – various administrative tasks, invoice payments, office supplies ordering, managing stock, supporting with admin tasks for European offices, various researches and compiling data upon request
Registering and receiving visitors. When they arrive showing them to the relevant office space. Assisting with hot desking system (when we establish such). Maintaining office security by following safety procedures and controlling access. Cooperating with our sister company and their Admin and HR Team Members.
Stocking up the kitchen, checking the fridge and cupboards for snacks and refreshments top up. Monitoring stock and food/snacks deliveries. Picking up mail and packages from the post room, opening, sorting and distributing.
Helping with office periodical Team activities: preparing refreshments, decorations, venue research etc
Preparing “welcome pack - swag” for the new starters. Conducting welcome tours around the office for the joining Team Members and visitors.
Helping with moves of individuals when relocation within the office is required.
Keeping an eye on the office so everything runs smoothly. Ensure office area is always tidy and presentable
Liaising with IT and HR Team
Helping with adhoc Directors and Departments with various tasks as getting food or drinks from the coffee shop, tidying up conference rooms, stand-by duty during CEO/COO/VIP Visitors from our HQ.

What you'll Need to Succeed

Presence in the office
Good communication skills.
Dedicated, committed, resourceful and proactive
Previous experience in hospitality is desirable and MUST have a strong work ethic.
Proficiency in Microsoft Office
Professional attitude and appearance
Written and verbal communication skills
Multitasking and time-management skills, with the ability to prioritize tasks
High organizational skills
Chinese language desirable but not necessary

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!