Careers at Trip.com Group

General information

Name

Site Operation Specialist-PH

Location

NEX Tower , Makati City

Business unit

BG-Vacation

Working time

Full-Time

Type

Business Operation

Description & Requirements

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

Manage and utilize available resources on Trip.com to achieve traffic and revenue growth.
Assist in content localization to ensure product descriptions and channel advertising copy are clear, accurate, and appealing in the local language.
Collaborate with both local and overseas marketing teams to plan and implement marketing promotions on Trip.com, covering domestic, outbound, and inbound travel.
Collaborate with internal business development teams to identify potential products for domestic, outbound, and inbound travel within your market.
Plan and monitor the performance of advertising campaigns both on-site and off-site (including social media, search engines, partner channels, etc.).
Identify and assess marketing channels and external partnership opportunities to drive more users to purchase tours and tickets via Trip.com.
Develop proposals for business development negotiations, and oversee the execution, monitoring, and post-campaign review of commercial projects.
Analyze and track internal and external data to discover and communicate actionable insights.

What you'll Need to Succeed

Bachelor’s degree in Marketing, Business Analytics, or related disciplines
Language proficiency in English, knowledge of Mandarin is a plus.
3-5 years of marketing experience, ideally from the e-commerce or travel industry.
Deep understanding of consumer behavior differences across diverse cultural backgrounds.
Excellent multitasking and priority management skills.
Effective interpersonal, written, and verbal communication skills to collaborate with multiple stakeholders.
Good understanding of digital marketing and tourism platforms.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!