Careers at Trip.com Group

General information

Name

Regional Payment Partnership Manager

Location

BNI Tower, 30 Raffles Place, Singapore

Business unit

MBU-Finance

Working time

Full-Time

Type

Business Development

Description & Requirements

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to:

Develop and manage the payment partnership in Southeast Asia region, to serve the payment services requirements of Trip.com Group.
Conduct research and identify the variety of consumers’ payment behaviours, as well as the trend of payment industry, in every market of Southeast Asia, develop and cooperate with the right payment partners in each market to support the business development of Trip.com Group.
Collaborate with cross-functional teams, including Marketing, Business Intelligence, Product, Legal, Compliance, Finance and other internal departments, and be responsible for the full cycle of payment channels integration and operation.
Work closely with internal stakeholders to ensure the performance and user experience of the payment services in each market of the region.
Perform data analysis to support performance review, strategic planning discussion, implementation and verification and etc.
Cooperate with internal marketing team, to explore and establish partnership with payment partners to run marketing and usage programs to drive the sales of Trip.com Group in each market.

What you'll Need to Succeed:

Bachelor's degree in Business, Finance, or a related field.
At least 5 years of working experience in the payment industry, with knowledge and experience of working with Global and Local Acquirers, Card Schemes and Alternative Payments Methods (APMs).
Strong logical thinking, analysis, execution, and negotiation skills.
Analytical mindset with the ability to interpret data and generate actionable insights.
Excellent communication skills and ability to work collaboratively across teams and cultures.
Proficiency in written and spoken Chinese to communicate effectively with regional stakeholders.
Experience in travel or e-commerce related industry is a plus.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
We encourage flexible work arrangement
Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!