Careers at Trip.com Group

General information

Name

Partnership & Affiliate Operation Specialist

Location

TOKYO TORCH Tokiwabashi Tower, Tokyo

Business unit

FU-IBU

Working time

Full-Time

Type

B2B Partnership

Description & Requirements

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

The main responsibilities include:

Managing commission settlements for various Japan partners and affiliate networks.
Addressing issues related to incorrect rebates for rebate publishers.
Creating coupons and extending their validity periods.
Handling daily IQ tasks and performing QA setup.
Issuing Trip Coins and creating landing pages.
Assisting DSP partners by providing required data and creating Adjust links for campaign delivery.
Organizing meeting documentation.

Skills:

At least 3 years of work experience, preferably with experience in OTA or digital marketing agencies, or a proven track record in operational roles.
Strong interest in digital marketing.
Proficiency in Japanese, and fluent in either English or Chinese.
Overseas work experience, or experience collaborating with foreigners in an English-speaking environment; understands and is open to diverse cultures.
Results-oriented and skilled at building relationships.
Experience in cross-departmental collaboration.
Creative, persistent, outgoing, and eager to learn.
Proactive, positive, and self-motivated.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!