Careers at Trip.com Group

General information

Name

Market Manager, Africa

Location

Remote, Cape Town

Business unit

BG-Accommodation

Working time

Full-Time

Type

Business Development

Description & Requirements

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Introduction

The Accommodation team at Trip.com drives the growth of our global accommodation business, focusing on the African market. This role is based remotely in Cape Town, South Africa. The successful candidate will manage and expand our hotel partner portfolio, enhance inventory coverage, and deliver value to customers. We are looking for someone with experience in partner relationships in Ethiopia, Nigeria, Mauritius, Seychelles, Ghana, and Zambia.

In this Role, you’ll get to

Execute business strategy to achieve growth targets and expand inventory coverage across emerging market portfolios in Africa.
Conduct market research and analysis to identify emerging trends, competitive landscape, and opportunities for business development.
Collaborate with external stakeholders, tourism boards, and travel companies to develop destinations, organize destination workshops, and attend exhibitions as required.
Have end‑to‑end ownership of new hotel acquisitions and existing hotel account management.
Actively identify high‑potential prospect partners, lead the contracting process, and focus on both quality and quantity of new property signings.
Maintain and enhance existing partnerships, monitor performance, provide ongoing support, and grow revenue of the existing portfolio in the assigned market.
Take a customer‑centric approach to everything you do. Ensure hotel content, rates, availability, and products are aligned with company objectives and standards, and offer the best value to Trip.com customers.
Collaborate with the operations team and other cross‑functional teams to ensure seamless execution of business initiatives.
Prepare and present regular reports to senior management, highlighting business performance, challenges, and proposed solutions.
Perform other assigned tasks based on business needs.

What you'll Need to Succeed

Fluency in English required; French is a plus
Very proactive with a strong sense of ownership
Team player with a driven "get it done" positive attitude
Detail‑oriented and fast learning capability
Strong negotiation and communication skills, with the ability to build and maintain relationships at all levels
Creative, innovative, and able to drive and manage change
A minimum of 3 years of experience in sales, business development, or revenue/yield management in the online travel, hospitality, or e‑commerce industry

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!