Careers at Trip.com Group

General information

Name

HR Manager

Location

The Hub, Rome

Business unit

FU-HR Department

Working time

Full-Time

Type

HR (General)

Description & Requirements

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Our company has experienced significant growth in the EMEA region over the last five years, and we have plans for further expansion. We are currently in search of a Geo HR Manager who is the primary HR partner for Italy, Spain, and Greece, etc, ensuring compliance with local regulations, optimising the employee lifecycle, and strengthening people management capability. This role serves as a trusted partner to local managers, driving employee engagement, organisational culture, and alignment of global HR programs to local needs.

In this Role, you’ll get to:

Ensure compliance with local employment laws, HR policies, and regulatory requirements, proactively reviewing and updating internal policies, processes, and compliance initiatives.
Serve as a trusted partner to managers and BU HRBPs, providing coaching on leadership, performance management, legal implications, local HR practices and team effectiveness.
Guide managers on different levels of employee relations matters, including disciplinary cases, grievances, and conflict resolution, ensuring a fair and positive workplace by following the local practice.
Lead employee engagement, wellbeing, and culture initiatives to foster morale and strengthen organisational culture.
Partner with HRSSC and Operations to optimise end-to-end employee lifecycle processes to improve efficiency, compliance, and employee experience.
Provide local insights or business needs on regional HR trends, compensation and benefits, competitive practices, employee sentiment, and risks to inform both business and global HR strategy.
Collaborate with HR CoEs to adapt and implement global HR programs to meet local requirements while maintaining corporate alignment.
Other ad hoc project leading and tasks

What you'll Need to Succeed:

Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
10+ years of progressive HR experience in a multinational or regional environment, including ideally 3 years at a managerial level.
Strong expertise in local employment law, compliance, and employee relations, with proven experience managing complex ER cases.
Demonstrated ability to develop, implement, and optimise HR policies, processes, and compliance frameworks.
Proven track record of advising and coaching managers on leadership, performance management, and team effectiveness.
Experience leading employee engagement, wellbeing, and culture initiatives tailored to regional needs.
Strong project management skills with the ability to drive cross-functional HR initiatives to successful implementation.
Excellent interpersonal, influencing, and communication skills, with cultural awareness and adaptability.
Mandarin language skill is a bonus.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!